Terms and Conditions

1. General Information

These Terms & Conditions govern the use of the Pariderm Middle East website and the purchase of products through our online store. By placing an order on this website, you agree to be bound by these Terms & Conditions.

Pariderm Middle East reserves the right to update or modify these terms at any time without prior notice. Changes will apply immediately upon publication on the website.

2. Products & Usage

Pariderm Middle East products are dermocosmetic products intended for external use only, unless otherwise stated.

  • Products are not medicines and are not intended to diagnose, treat, cure, or prevent any medical condition.

  • Individual results may vary depending on skin type and usage.

  • Customers are advised to read product descriptions, ingredients, and usage instructions carefully before purchasing.

If you have sensitive skin or a known allergy, we recommend performing a patch test prior to use.

3. Orders & Order Confirmation

Once an order is placed, the customer will receive an order confirmation via email containing the order details and reference number.

Pariderm Middle East reserves the right to:

  • Refuse or cancel any order in case of incorrect pricing, stock unavailability, or suspected fraudulent activity.

  • Contact the customer for additional information if required to process the order.

4. Prices & Payments

All prices displayed on the website are in the currency shown at checkout.

  • Prices do not include delivery fees unless explicitly stated.

  • Any applicable taxes (such as VAT/TVA) are calculated at checkout based on the delivery address.

Accepted payment methods include:

  • Cash on Delivery (where available)

  • Manual payment methods such as Whish Money transfer

  • Credit or debit card payments (for supported countries and gateways)

5. Delivery & Shipping Fees

Delivery fees are not included in the product price and are calculated separately at checkout.

By placing an order, the customer acknowledges and agrees that:

  • All delivery and shipping fees are the responsibility of the customer.

  • International shipping fees may vary depending on destination, courier, and order weight.

  • Delivery timelines are estimates and may vary due to customs clearance, courier delays, or external factors beyond our control.

Pariderm Middle East is not responsible for delays caused by customs authorities or courier services.

6. International Orders & Customs

For international deliveries, including GCC countries:

  • Customs duties, taxes, or additional fees (if applicable) are the responsibility of the customer.

  • Pariderm Middle East is not responsible for orders delayed, held, or rejected by customs authorities.

7. Returns & Refunds

Due to the nature of dermocosmetic products, returns or exchanges are only accepted in the following cases:

  • The product is damaged upon delivery

  • The wrong product was delivered

Returned products must be:

  • Unused

  • In their original, unopened packaging

Refund or exchange requests must be submitted within the timeframe specified in our Refund Policy.

8. Limitation of Liability

Pariderm Middle East shall not be held liable for:

  • Any allergic reactions or adverse effects resulting from product use

  • Misuse of products contrary to instructions

  • Indirect or consequential damages arising from the use of the website or products

Customers use products at their own discretion and responsibility.

9. Intellectual Property

All content on this website, including text, images, logos, and product descriptions, is the property of Pariderm Middle East and may not be copied, reproduced, or used without prior written consent.

10. Governing Law

These Terms & Conditions are governed by and construed in accordance with applicable local laws. Any disputes arising from the use of this website or the purchase of products shall be subject to the jurisdiction of the competent courts.

11. Contact Information

For any questions regarding these Terms & Conditions, please contact us through the contact information provided on the website.